user_mobilelogo

Beginning a Business Relationship with NPI Materials

NPI's Strategy is to Integrate NPI into our Client's Business Process

timewasters

That means remove all of the time-wasting effort and challenges from this process that are obstacles to success.

We understand that Tape and Reel is not something that should cross your mind, much less consume your day.

Working through these few steps makes this journey fast and painless.


Step 1: Complete the New Client Set-up Form downloaded here

This form tells us who we can contact to address questions pertaining to everything from reel counts and PO numbers to orientation and invoices can be quickly answered with a single call or email.

Step 2: Set-up NPI Materials as a vendor.

You'll need our corporate information that you can download. Call Amy for a key, 855-NPI-REEL

Step 3: Determine how you want to transact business.

We support any method from annual, quarterly or monthly blanket PO's to discrete PO's, individual PO or monthly, weekly billing and even credit cards.

You decide what works best for you and we'll integrate the solution.

Step 4: Send NPI Materials your label and transportation specification.

If our present label is insufficient to meet your specification, we will custom design a new one for you.

Step 5: Understand the "HOT" buttons.

We have one level of service, ASAP. Our clients are often holding a manufacturing line for the material we are processing.

With this in mind, we use the term "HOT" to indicate a line down situation.

HOT tells us to move the job ahead of all non-HOT jobs.

Using HOT judiciously, all of our clients can get their material when they need it. If everyone's default is HOT, then nothing is HOT.

Step 6: Email your requirements to NPI.

We use a simple Excel spreadsheet to launch our order entry program. All we need is part number and quantity.

Within minutes you will have an email with line item detail of the job and its cost.

These are the key points of a relationship:

  • Clear communication channels at each point in the organization. Avoid running all communication through a single point.
  • Simplify the process. Once we have our contacts understood, we can devise a simple process for communicating requirements, acknowledging work orders, confirming schedules and completion, invoicing and payment.